WeNext Global Services is an upcoming name in the Debt Collection space specialized in the business of debt collection, debt recovery, cash collection, field verification & call center support services. We at WeNext are a team of highly trained Ex-Bankers having in-depth knowledge of the markets in terms of opportunities and challenges. We work completely on a hybrid model. Our endeavor is to assist the Banks/Financial Institutions to cater their outsourcing needs by providing high quality services.
About Us
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Dividing customer profile on the basis of ticket size into high, medium and low profile.
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Scorecard based treatment for all allocated accounts.
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Payment reminders to the customers at regular intervals.
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Skip Tracing activity only for Hard Bucket accounts.
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Maintaining proper MIS for customer's payment received and outstanding.
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Sharing daily feedback of customers with clients to keep them updated about each case.
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Providing proper back up of calling data for client's further reference; 100% call recordings.
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Executives at the doorstep of the customers for field collection and instant resolution of customer issues.
Our Processes
VISION
To make WeNext Global Services the first choice for Debt Servicing & outsourcing needs for financial industry and grow rapidly in the market keeping high standards of commitment & integrity.
MISSION
To maintain our commitment to quality and continue to improve collection processes along with the best of the service provided to our clients.
GOAL
To honor all commitments made, to deliver results beyond expectations using absolute ethical means